Official Government Website

Cybersecurity

State of Idaho KnowBe4 Support

REMINDER: The phish alert button is to notify ITS of a potential threat, not to get rid of marketing spam.

For more information about the Phish Alert Button, visit the KnowBe4 Knowledge Base.

Can’t find your original email with your login information? Deleted your email and need to get back in? Forgot your password? Solve all of these issues by finding using the KnowBe4 agency link. Be sure you are using your agency email when trying to log in. Simply follow the format example shown below but replace your agency’s domain for the highlighted portion.

Can’t find your original email with your login information? Deleted your email and need to get back in? Forgot your password? Solve all of these issues by finding using the KnowBe4 agency link. Be sure you are using your agency email when trying to log in. Simply follow the format example shown below but replace your agency’s domain for the highlighted portion.

Can’t find your original email with your login information? Deleted your email and need to get back in? Forgot your password? Solve all of these issues by finding using the KnowBe4 agency link. Be sure you are using your agency email when trying to log in. Simply follow the format example shown below but replace your agency’s domain for the highlighted portion.

Self Registration Error

This error indicates that you need an account created. Please send your name, agency, position and state email address to cybertraining@dhr.idaho.gov and an account will be created for you.

KnowBe4 does support all current browsers as long as the browser is up to date. Microsoft Edge has been known to cause compatibility issues for many state employees. Internet Explorer and Google Chrome have demonstrated the best performance for most state users.

Safe Sender List
KnowBe4 email addresses have been whitelisted throughout the state network, however personal inbox settings can still cause system emails to end up in the junk folder. Follow the instructions listed below to get your KnowBe4 emails out of junk by modifying your Safe Sender list.

Directions:

  1. From your Microsoft Outlook screen, click on “Home” in the top menu.
  2. Click on “Junk” and then “Junk E-mail Options”.
  3. Click on the “Safe Senders” tab.
  4. Add the following email addresses to the list: do-not-reply@knowbe4.com and support@knowbe4.com.
  5. Click on “Apply” and then “OK”.

ver: 3.3.9 | last updated: