Crucial Conversations for Mastering Dialogue gives people the skills to step into disagreement – rather than over or around it – and turn disagreement into dialogue for improved relationships and results.

• Cost: $226.00 per person
• Format: in-person or online
• Eligibility: open to all state employees (requires agency approval)
• Hours:
  • In Person Schedule: Sessions are typically scheduled for 2 full days, 8:30-4:30 each day (times are local time zone).
  • Virtual Class Schedule: Sessions offered through Zoom or Teams are typically scheduled over 3 days: 9:00 AM -3:30 PM on day 1 and 2, 9:00 AM – Noon on day 3. (Times are Mountain Time for virtual classes)

Schedules may vary with instructor availability. If you have questions, please email DHR.Training@dhr.idaho.gov.

Crucial Conversations for Accountability teaches a process for managing performance, strengthening trust and reliability, and eliminating inconsistency. It provides skills for holding peers accountable – regardless of position or authority.

• • Cost: $226.00 per person
  • Format: in-person or online
  • Eligibility: open to all state employees (requires agency approval)
  • Hours:
    • In Person Schedule: Sessions are typically scheduled for 2 full days, 8:30-4:30 each day (times are local time zone).
    • Virtual Class Schedule: Sessions offered through Zoom or Teams are typically scheduled over 3 days: 9:00 AM -3:30 PM on day 1 and 2, 9:00 AM – Noon on day 3. (Times are Mountain Time for virtual classes)

Schedules may vary with instructor availability. If you have questions, please email DHR.Training@dhr.idaho.gov.

Crucial Conversations for Accountability teaches a process for managing performance, strengthening trust and reliability, and eliminating inconsistency. It provides skills for holding peers accountable – regardless of position or authority.

The add-on option is only available to individuals who have completed the Crucial Conversations for Mastering Dialogue training.

Why should I take the Add-On option?

As a Mastering Dialogue graduate, the Add-On option is provided to you at a discount and jumps straight into the Accountability content which is new to you!

• • Cost: $164.00 per person
  • Format: in-person or online
  • Eligibility: open to all state employees (requires agency approval)
  • Hours: 1 day (8 hours)

Crucial Influence teaches leadership skills that are essential for leaders at every level of the organization—from new managers to top executives.

• • Cost: $226.00 per person
  • Format: in-person or online
  • Eligibility: open to all state employees (requires agency approval)
  • Hours: 
    • In Person Schedule: Session is one full day, 8:30 AM – 4:30 PM
    • Virtual Class Schedule: Sessions offered through Zoom or Teams is typically three consecutive days, 9:00 AM until Noon

Schedules may vary with instructor availability. If you have questions, please email DHR.Training@dhr.idaho.gov.

Based on the bestseller by David Allen, Getting Things Done teaches skills that improve focus and productivity while reducing stress and burnout.

• • Cost: $185.00 per person
  • Format: in-person or online
  • Eligibility: open to all state employees (requires agency approval)
  • Hours:
    • In-Person Schedule: Sessions are scheduled to meet 1 day, typically 8:30 AM – 4:30 PM.
    • Virtual Class Schedule: Sessions offered through Zoom or Teams are scheduled for 3 hours per day, for 3 consecutive days (for example, Tuesday, Wednesday and Thursday, 9:00 AM until Noon each day)

Schedules may vary with instructor availability. If you have questions, please email DHR.Training@dhr.idaho.gov.

Whether you’re new to the team or an experienced manager, Employee Academy is designed to boost your influence and enhance our state’s work environment and business opportunities. During this two-day course, you’ll gain valuable skills in communication and leadership through interactive activities, group discussions, and a whole lot of fun. You’ll learn to communicate effectively, collaborate efficiently, and engage successfully with colleagues and stakeholders.

Employee Academy topics include:

• Understanding behavioral styles
• Communicating for results
• Leading without a title
• Managing emotions
• Leveraging generational differences
• Navigating change
• Providing exceptional customer service

This unique classroom experience offers a user-friendly setting to explore these diverse topics and improve both employee and customer experiences, all while strengthening our organizational culture.

• • Cost: $0.00
  • Format: in-person
  • Eligibility: open to all state employees (requires agency approval)
  • Hours: 2 days (16 hours)

*Please note that DHR will offer Supervisory Academy as an agency request course starting 10/1/2025.

Supervisory Academy is a three-day course that covers best practices for supervising a team of employees. There are seven modules covered during the three-day event ranging from setting goals and expectations to documenting and performance management.

Supervisory Academy topics include:

• Setting expectations
• Development planning
• Coaching and feedback
• Motivation
• Documenting performance
• Progressive discipline
• Writing and delivering performance appraisals

• Cost: $0.00
• Format: in-person or online
• Eligibility: Current State of Idaho supervisors will be given priority registration for Supervisory Academy. Employees who are not active supervisors may attend if class seats are available two weeks before the class date. Non-supervisors who want to attend should email dhr.training@dhr.idaho.gov with their preferred course dates to be added to the waitlist.
• Hours:
  • In-Person Schedule: 3 class days, typically 8:30 – 4:30 local time.
  • Virtual Class Schedule: 3 class days, typically 8:40-4:30 Mountain Time. Class times may vary, please watch for more information from your instructor 1 week before your class start date.

*Please note that DHR will offer Supervisory Academy as an agency request course starting 1/1/2026.

Emotional intelligence is the ability to sense, understand and effectively apply the power of acumen of emotions to facilitate higher levels of collaboration and productivity. In this one-day course, learners will learn the five pillars of emotional intelligence, develop, and expand on personal knowledge and awareness to identify and improve communication skills, identify and manage emotions and relationships, create engagement, and respond with intention.

• Cost: $70.00 per person
• Format: in-person or online
• Eligibility: open to all state employees (requires agency approval)
• Hours: 1 day (8 hours)
• 6-month advance registration required due to limited trainer availability.

Wellness Awareness offers activities, strategies, and plans to help participants understand, recognize, and manage stressors. Additionally, participants will recognize the importance of self-awareness, demonstrating resilience, concerns with burnout, and intentional wellness planning.

• • Cost: $0.00
  • Format: in-person or online
  • Eligibility: open to all state employees (requires agency approval)
  • Hours: 3 hours

Identify your own and other’s behavioral styles. Identify your strengths and weaknesses, learn how to deal with conflict and stress, and learn how to communicate better with others, organize work to strengthen teams, and collaborate more effectively.

• Cost: $70.00 per person
• Format: in-person or online
• Eligibility: open to all state employees (requires agency approval)
• Hours: 1 day (6-8 hours)
• 6-month advance registration required due to limited trainer availability.

12 Driving Forces is a valuable assessment at every level of an organization, from entry-level workers to executives. By uncovering motivation in the workplace, your team can take their productivity and development to the next level.

Gain insight to better understand your own motivations and what drives your actions. Learn how to better engage with your work, improve team dynamics, and make more informed decisions about work and team engagement by recognizing what energizes and motivates you.

• Cost: $70.00 per person
• Format: in-person or online
• Eligibility: open to all state employees (requires agency approval)
• Hours: 1 day (8 hours)
• 6-month advance registration required due to limited trainer availability.

Uses participants’ active projects to help project managers and change practitioners find a common language for successfully integrating change. This results-oriented workshop digs into the intent, objectives, scope, workstreams, milestones, deliverables, and timelines of your project to help project managers and teams adapt to change and understand its benefits.

This program is designed to introduce the value of change management to project managers and help team members find a common language for successfully integrating change. Post-program, a participant needs to commit to putting their learning into action by considering how much change management their project needs, how to begin to bring change management into their project, and who to go to for support or assistance when it comes to change management.

• Cost: $225.00
• Format: in-person or online
• Eligibility: open to all state employees (requires agency approval)
• Hours: 1 day (8 hours)
• 6-month advance registration required due to limited trainer availability

Prosci’s Change Management Employee Orientation creates transformational experiences that empower individuals to succeed in change. The program is aimed at front-line employees who are being impacted by change. It is most effective when employees impacted by the same change can attend the program together.

At the end of this one-day experience, participants will be able to: Understand the states of change. Understand resistance and emotional reactions to change. Apply Prosci’s ADKAR Model. Understand aspects of change impact. Create an individual action plan. The program is designed to provide knowledge of how to take control of change and be accountable for their own success with the changes impacting them.

• Cost: $95.00 per person
• Format: in-person or online
• Eligibility: open to all state employees (requires agency approval)
• Hours: 1 day (8 hours)
• 6-month advance registration required due to limited trainer availability

Prosci’s Leading Your Team Through Change Program creates transformational experiences that empower individuals to succeed in change. Managers will learn how to prepare themselves for change, through a series of activities; and they will learn how to lead their team through change by embodying each of the CLARC roles. Each CLARC role impacts one or more elements in the ADKAR model helping to move impacted employees from a current state, through a transition state, into the desired future state and realizing project and organizational benefits.

At the end of this one-day experience, participants will be able to: Understand foundational change concepts Understand Best Practice Research data Apply the Prosci ADKAR Model to facilitate individual change Understand how to lead their team through change by embodying the CLARC roles (Communicator, Liaison, Advocate, Resistance Manager, and Coach) This program is designed to activate the People Manager role within our change management practice. Post-program a participant needs to commit to putting their learning into action. Full mastery of change management is achieved through ongoing practice. Managers may access Knowledge Hub – Leading Your Team for additional guidance and tools to apply their learnings with their team.

• Cost: $350.00 per person
• Format: in-person or online
• Eligibility: recommended for managers (requires agency approval)
• Hours: 1 day (8 hours)
• 6-month advance registration required due to limited trainer availability

The Prosci Taking Charge of Change Workshop delivers the fundamental concepts of change management and establishes how effective change management can benefit your organization. The program applies the Five Tenets of Change Management to a specific project or change initiative to build awareness and desire for change management—the first two milestones in the Prosci ADKAR Model.

At the end of this one-day experience, participants will be able to: Define change management Understand the value of change management Apply the 5 Tenets of Change Management to your initiative Create a commitment-to-action plan This program is designed to begin the foundation of building awareness and desire for change management within the organization. Participants will learn how to establish a shared definition of change management and will get an introduction to the fundamental tools and concepts within the Prosci methodology.

• Cost: $225.00 per person
• Format: in-person or online
• Eligibility: open to all state employees (requires agency approval)
• Hours: 1 day (8 hours)
• 6-month advance registration required due to limited trainer availability